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WS_FTP tutorial


WS_FTP allows you to easily transfer files from your computer to your web space on our servers.

How to set up WS_FTP:

First you need to create a connection entry for your site. You can create the entry using the IP address for your site, or by using if your domain name is active on our system. Type in the appropriate username and password for your account. Note that you can save your password by checking the "Save Pwd" box - remember to change your password here if you change your password via your control panel!

Once you've entered that information, click the Startup tab. Here you can set the directory where your files are located on your pc by specifying that directory in the "Initial Local Directory" field. Please note that the slash direction is important when entering these paths.

A short explanation of the folders for your account:

When you FTP to your account, or when you view a list of files and folders from the File Manager on the control panel, you will see certain system-created folders for your use. These folders should not be deleted when maintaining your account: public_html, www, and cgi-bin. In addition, if you install FrontPage extensions on your account, the _vti* folders should be added to the list. Deleting these folders could leave your site inaccessible until support can restore them or recreate them.

Uploading files:

Uploading files with WS_FTP is easy. From the left hand pane (your computer), select the file you wish to upload. To select multiple files for upload, hold down the CTRL key on your keyboard and click on each file you wish to send. Once you have selected the files you wish to upload, click the arrow that is pointing to your web space.

Important! While many times, the upload method you choose will not affect the appearance of those files, for some files, the file type is very important. Image files (.gif, .jpg, etc.) should be uploaded as Binary only. If images are uploaded in ASCII format, they may appear distrorted - or they may not appear at all - when your page is viewed. When uploading CGI scripts in particular, it is imperative that the instructions for that script are followed exactly. Failure to upload in the manner prescribed by the instructions can result in your CGI scripts not functioning properly.

Changing permissions on files and folders:

You may find that you need to change the permissions on a folder or a series of files. Many CGI scripts require certain settings for the files that the script uses - for instance, the instructions may direct you to "chmod 755" a file, or "change permissions to 755". WS_FTP makes setting permissions easy.

Right click on the file or folder whose permissions you wish to change, and select chmod (UNIX). The numbers indicated after a chmod command refer to values that are assigned to the owner, group, and others. Each number represents the sum of the values assigned to Read, Write, and Execute:

Read - 4
Write - 2
Execute - 1

Adding the numbers for each column above gives you the setting. After clicking OK, the appropriate permissions will be assigned to the file.

To download WS_FTP (Pro or LE), for more information, or for extensive support documentation on WS_FTP, please visit

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