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I changed my control panel password, and now I'm locked out?

Answer

Passwords are case sensitive and are limited to 8 characters. If you entered a password longer than 8 characters, please try entering the first 8 characters when logging into your control panel.

Double check that your caps lock or num lock aren't set to a different position from when you set the password.

If you are still locked out, please open a support ticket so that we can reset your password.

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